Penticon Policies

Privacy Policy
At Penticon, your privacy is very important to us.

We collect only enough information to allow us to charge your credit card, and to allow us to provide you with the high level of customer support that you deserve. We never provide any information that was collected to any third parties unless it is necessary to take action in the case of suspected fraud or other illegal activities.

We offer a secure environment for placing orders over the internet.
Refund Policy
At Penticon, it is important that customers be treated fairly.

In order to allow you to fully evaluate our software before you purchase it, all software is provided with a 30 day fully functional trial period. Please make sure to take advantage of the 30 day trial before purchasing the software.

Due to our 30 day trial period, all sales are final. Exceptions will be made on an individual basis, when excpetional circumstances justify a refund. In such cases, the customer must request a refund within 30 days of purchase, and provide an explanation of why a refund should granted. Penticon will work with the customer to resolve any issues, and will decide if a refund is justified. In cases where a refund is approved, the refund will be credited to the original credit card used at the time of the sale.

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